FAQ

Based on buyer’s specific requirement, pls provide below info to help us quote for you.

1) Shop drawing / window schedule to show the window dimensions, quantity and type;

2) Frame color;

3) Type of glass and thickness (single/double/laminated or others) and color (clear, tinted, reflective, Low-E or others, with Argon or without).

At Rutao Aluminium, we aim to make every cooperation smooth and secure for both sides.
Our regular payment terms are 30% deposit and 70% balance before shipment.
Payment can be made by T/T, and we will share production updates and photos before final payment.

10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.

Based on buyer’s specific requirement, pls provide below info to help us quote for you.

1) Shop drawing / window schedule to show the window dimensions, quantity and type;

2) Frame color;

3) Type of glass and thickness (single/double/laminated or others) and color (clear, tinted, reflective, Low-E or others, with Argon or without).

28 days after deposit and drawing confirmed.we can guarantee the doors windows quality and delivery time strictly to your project progress.